How Privacy Policy Covers Wallet Records
Our Privacy Policy describes the details we receive when you create an account, confirm a phone number, sign in on mobile or desktop, and select a payment route. This can include contact details, login events, device and browser signals, support messages, and transaction references connected with
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DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We use those records to provide account access, check wallet status, investigate an unmatched receipt and protect the account from unauthorised activity. We do not treat a payment name as permission to use unrelated personal details. Access
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to the account and any related service depends on local law, and our processing may also reflect the requirements of the payment route you select. The policy explains how long records are kept according to operational need, account status and applicable legal duties. You can ask
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us about a record, request a correction or raise a privacy concern through the contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.